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Mickey Plumley

Director - Sales

Mickey Plumley is the Director of Sales at Anderson Taylor responsible for both channel and direct sales for the firm. Mickey brings 25 years of highly-successful experience in the Telecommunications field.

Prior to joining Anderson Taylor, Mickey managed his own consulting practice working with companies in the contact center market space, specializing in mobile CRM applications and workforce performance optimization in the areas of sales and customer service delivery.

Mr. Plumley has worked with major corporations in the Mobile space including companies such as AT&T Mobility, T-Mobile, Comcast and TELUS to improve their sales, service and operations performance.

Previously, he served as VP of Sales for Pipkins, Inc., where he grew annual Software revenues from $500,000 to over $6 million and National Sales Manager for Cincom Systems, Inc. where he was responsible for $5 million in annual sales. In these capacities, Mr. Plumley had overall responsibility for selling Mobile CRM, and customer service performance improvement solutions.

Prior to his sales career, Mr. Plumley had a 15 year Contact Center Operations Management career at AT&T Mobility in which he held various positions related to sales and customer service in the Washington, D.C. area. He currently resides in Atlanta, Ga.


 

 

MOBILE PLATFORMS
MobileVideo

Learn how our Mobile- Video platform can alleviate R&D time and increase your ROI.

The MobileVideo platform consists of the following modules.

  • MobileVideo Softphone
  • MobileVideo Media Server
  • Management Portal
  • Advertising Management
  • OTA Delivery Systems
  • Tier 2 Support Infrastructure
  • On-going maintenance

MobilePay

Learn how our MobilePay platform can

  • Balance Check: Balance of the account. For prepaid customers.
  • Balance Transfer: Transfer balance between accounts of prepaid customers.
  • Balance Top-up: Reload of a prepaid account. Purchase of additional air-time.
  • Bill Payment: Payments to pre-established merchants (operator can be a merchant.)
  • Receive or Make Payment: Receive or make a mobile payment to or from merchants and individuals!

MobileRadio

Learn how our MobileRadio platform can

  • Mobile device client customization
  • Mobile device radio GUI design
  • Mobile device porting and testing
  • Mobile device support and maintenance
  • Mobile radio management portal
  • Mobile radio user base analysis
  • Remote station/content management collaboration
  • Front end Web sites to support sales and customer service
  • Mobile payment systems
  • Mobile video
  • Mobile marketing applications

 
  
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