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March 1, 2009 — Anderson-Taylor appoints Mickey Plumley to run sales channel for mobile application suites
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ATLANTA—March 1, 2009 — Anderson-Taylor, LLC(www.andersontaylor.com), a mobile and online application services company, announced today the appointment of Mickey Plumley as Channel Sales Director.
Mickey brings 25 years of highly-successful experience in Mobile Applications, Workforce Management and Human Capital optimization sales, customer service and Contact Center operations management.
Prior to joining Anderson Taylor, Mickey managed his own consulting practice working with companies in the contact center market space, specializing in mobile CRM applications and workforce performance optimization in the areas of sales and customer service delivery.
Mr. Plumley has worked with major corporations in the Mobile space including companies such as AT&T Mobility, t-Mobile, Comcast and TELUS to improve their sales, service and operations performance.
Previously, he served as VP of Sales for Pipkins, Inc., where he grew annual Software revenues from $500,000 to over $6 million and National Sales Manager for Cincom Systems, Inc. where he was responsible for $5 million in annual sales. In these capacities, Mr. Plumley had overall responsibility for selling Mobile CRM, and customer service performance improvement solutions.
Prior to his sales career, Mr. Plumley had a 15 year Contact Center Operations Management career at AT&T Mobility in which he held various positions related to sales and customer service in the Washington, D.C. area. He currently resides in Atlanta, Ga.
About Anderson-Taylor
Marietta-based Anderson-Taylor, l.l.c. (www.andersontaylor.com) is an online and mobile application and services company that provides enterprise business and wireless carriers with unified, secure and scalable technology applications that enable mobile-service banking, payments and video capabilities to businesses and consumers from any approved mobile / wireless device or online SAAS portal. Anderson-Taylor creates a synergistic environment for partnering businesses including financial institutions and wireless carriers alike who gain many competitive service differentiators which generate new customer bases or improve existing customer retention. These differentiators then generate revenue and provide new solutions for business and consumer demands through online and mobile banking, payment, merchant services, video, and mobile media product/service convenience.
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| A-TAYLOR MOBILE VIDEO |
| A Higher Quality of Service |
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With the arrival of 3G networks, consumers are increasingly downloading
videos onto their phones. Analyst Firm ARC estimates the mobile online
video market generated a world- wide revenue of $5 billion in 2008 alone. In 2009,
mobile and broadband service providers are faced with increasing
pressure to provide dynamic, high-quality content to their sub- scribers over
multiple networks, and onto any device.
"As multimedia content becomes more widely available and the diversity of
devices continues to grow, traditional methods of delivery are no longer the
only way to offer content," said Michelle Abraham, principal analyst at
In-Stat. "Consumer demand for content with low latency and high quality will
drive service providers to find solutions that will easily offer quality
content to their subscribers over multiple networks and devices."
Until recently, most content service providers were unable to deliver
interactive, 2-way multi- media content to mobile phones and devices. The
process use to involve creation of custom code to support device clients
and high bandwidth networks such as 2.5G, 3G, WiFi or WiMAX, which is
not prevalent. In addition, real-time downloads are restrictive and resource
intensive. Content providers and enterprises who want to deliver mobile
video media require extensive human interaction and expensive capital
investment in servers and storage.
Find out how Anderson-Taylor's MobileVideo Suite eliminates these problems.
Go Now!
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